By Your Side
At padoa, our commitment to Occupational Health and Safety Departments is demonstrated by an approach focused on ensuring a successful customer experience.
Our Goal
Guaranteeing local, high-quality support before, during and after your arrival at Padoa.
+100 employees
dedicated to your support
3 to 4 customers maximum
by project manager
Olivier Hardouin, General Manager of AST, discusses the deployment project with Padoa
For a Successful Transition
Since 2022, and renewed in June 2024, padoa training has been Qualiopi certified. A guarantee of quality, it attests to the quality of the training delivered by our in-house instructors and the learning methodologies offered.
96% of learners are satisfied with their training
*satisfaction survey carried out after each course since January 2025
1,582 responses (out of 1,799 learners trained)
Quality certification has been awarded for the following category of activities: training activities.
100% of your data recovered and integrated into padoa: the assurance of the continuity and stability of your activity.
We understand you and we adapt in order to support you effectively at each stage of your transition to padoa.
100% of our deployments completed within the announced timeframes.
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A dedicated and responsive project team
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Personalized support to integrate padoa according to your needs
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Support in communicating change to ensure a smooth transition
Padoa's deployment was seamless, very well organized, and the support was continuous; there's nothing to complain about. More than a year after the deployment, the support is still as effective as ever.
Barry Andrianalizah, Managing Director of AGESTRA, customer since 2023
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The practical example of AGESTRA's deployment in 2024
200 people
to be trained, including 115 healthcare professionals
180 000
salariés suivis
13 000
members
Read AGESTRA's Feedback
And high-quality support over the long term
Every month: newsletters, a multi-client webinar, and an updated help center integrated with Padoa. Our project managers are trained internally on new features to present them to you.
We gain knowledge about the tool, we evolve thanks to the information obtained
It guides you through your transformation stages, supports you in your strategic priorities and presents the new padoa features.
Our project manager provided us with excellent support and guidance throughout the process, which was clearly a key factor in the success of our first call for declarations on Padoa.
Cédric Megel, General Manager of Santé au Travail 68, customer since 2023
Padoa's strong point is its customer support service: we receive a very warm welcome, whether by email or phone. We are never left in the lurch! They are responsive and always provide answers to our questions.
Françoise Leymonie, Medical Receptionist at Prevlink, customer since 2019
Special moments for presentations and discussions between experts in safety and occupational health.
